The Course Name: SD-WAN Operation and Troubleshooting Boot Camp

The Course Duration: 35 Hours / 5 days

The Overview:
The purpose of this course is to teach participants how to operate a Cisco SD-WAN over any transport (MPLS, Broadband, LTE, VSAT etc.) and provide troubleshooting, management, policy control and application visibility across the enterprise. This hands-on course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

What You Will Learn
How to describe how to deploy SD-WAN
How to configure a SD-WAN environment
How to deploy Zero-Touch provisioning
How to implement SD-WAN security
How to configure SD-WAN policies
How to operate SD-WAN devices and software
How to troubleshoot a SD-WAN environment

The Course Index:
1 – Cisco SD-WAN Introduction
High-level Cisco SD-WAN Deployment models
Application level SD-WAN solution
Cisco SDWAN high availability solution
Cisco SD-WAN Scalability
Cisco SD-WAN Solution Benefits

2 – Cisco SD-WAN Orchestration
Introduction
vManage NMS
vSmart Controller
vBond Orchestrator
Controller Resiliency Architecture

3 – Site Architecture and Deployment Models
Site Capabilities
vEdge Router
vEdge form factors

4 – Zero Touch Provisioning
Overview
User Input Required for the ZTP Automatic Authentication Process
Authentication between the vBond Orchestrator and a vEdge Router
Authentication between the vEdge Router and the vManage NMS
Authentication between the vSmart Controller and the vEdge Router

5 – Cisco SD-WAN Solution
Overlay Management Protocol (OMP)
Cisco SDWAN Circuit Aggregation Capabilities
Secure Connectivity in Cisco SD-WAN
Performance Tracking Mechanisms
Application Discovery
Dynamic Path Selection
Performance Based Routing
Dynamic Cloud Access

6 – Operations Best Practices
Config: Test Configuration Changes Before Committing
NAT: Secure Routers Acting as NATs
vEdge Routers: Connect to the Console Port
vEdge Routers: Use the Poweroff Command
Viptela Devices: Site ID Naming Conventions
Viptela Devices: Using the System IP Address
vManage NMS: Disaster Recovery

7 – Application Monitoring
vManage
vAnalytics
Ecosystem Partner Solutions

8 – Troubleshooting Methods
Remote Access
Console Access
LAN Interfaces
WAN Interfaces
Control Connections

9 – General Troubleshooting
Check Application-Aware Routing Traffic
Collect Device Data To Send to Customer Support
Monitor Alarms and Events
Monitor TCP Optimization
Ping a Viptela Device
Run a Traceroute
Simulate Flows
Troubleshoot Cellular Interfaces
Troubleshoot Device Bringup
Troubleshoot WiFi Connnections
Use Syslog Messages
Tunnel Health

10 – Troubleshooting: Data Plane Issues
BFD Session Information
Cflowd Information
Data Policies
DPI Information
Symptom: Site Cannot Reach Applications in Datacenter
Symptom: vManage Showing vEdge or Interface Down
Symptom: Site-Wide Loss of Connectivity (Blackout)
Symptom: Poor Application Performance (Brownout)
Issue Severity Assessment

11 – Troubleshooting: Routing Issues
BGP Information
Multicast Information
OMP Information
OSPF Information
PIM Information
Symptom: Some or All Routes Missing from vEdge Routing table
Symptom: Data Traffic Using Suboptimal Path
Symptom: Data Traffic Not Using All Transports

12 – Application-Aware Routing
Application Performance with CloudExpress Service
Tunnel Latency Statistics
Tunnel Loss Statistics

13 – Interface Troubleshooting
Reset an Interface
All Interfaces
ARP Table Entries
Cellular Interface Information
DHCP Server and Interface Information
Interface MTU Information
Management Interfaces
VRRP Information
WAN Interfaces

14 – Network Operations
Check Alarms and Events
Check User Accounts and Permissions
Deploy the Viptela Overlay Network
Determine the Status of Network Sites
Control Connections
Data Connections
Network Performance with vAnalytics Platform
OMP Status

15 – Security Certificate Troubleshooting
Generate a Certificate
Upload the vEdge Serial Number File
Certificate
CSR

16 – Viptela Devices Maintenance
Decommission a vEdge Cloud Router
Determine the Status of a Network Device
Locate a Viptela Device
Migrate a Controller’s Virtual Machine Using vMotion
Reboot a Device
Remove a vEdge Router’s Serial Number from the vManage NMS
Replace a vEdge Router
Restore the vManage NMS
Set Up User Accounts to Access Viptela Devices
Validate or Invalidate a vEdge Router
Software Versions Installed on a Device
Status of a vBond Orchestrator
Status of a vEdge Router
Status of a vSmart Controller

17 – Viptela Device Operation and Troubleshooting
Determine Changes to a Configuration Template
Determine Why a Device Rejects a Template
Alarm Severity Levels
Hardware Alarms
Checking Alarms and Notifications
LEDs
Additional Information
Restore a vEdge Router
Remove vEdge Router Components

18 – Working With Viptela Support
Case Priority Levels and Response Times
Information for Opening Cases
Viptela Customer Support Portal
Other Ways to Contact Support

Labs:
Introduction to the Cisco SD-WAN
Add vEdge to vManage Inventory
Control-Plane Connectivity
Overlay Network
Zero-Touch Provisioning
vManage Templates
vManage Basic Policies
Application Aware Policies
Advanced Policies
Analytics
MultiTenant Mode and Tenants
Troubleshooting Methods
Troubleshooting Data Plane Issues
Troubleshooting Routing Issues
Best Practices
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